Privacy Policy

The Friends Hostel Kutaisi respects your privacy and is committed to protecting your personal information.

Information We Collect

When you make a reservation or contact us, we may collect the following information:

• Full name

• Email address

• Phone number

• Reservation details

• Payment information (processed securely by our payment provider)

How We Use Your Information

We use your personal information to:

• Process and manage reservations

• Communicate with you regarding your booking

• Respond to your questions and requests

• Comply with legal obligations

• Improve our services and website

Payment Security

Online payments are processed by a secure third-party payment provider.

The Friends Hostel Kutaisi does not store or have access to your full payment card details.

Data Protection

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only when necessary to:

• Process your reservation;

• Comply with legal requirements;

• Work with trusted service providers who assist in operating our business.

Cookies

Our website may use cookies to improve your browsing experience, analyze website traffic, and enhance website functionality.

You can manage or disable cookies through your browser settings.

Your Rights

You may request access to, correction, or deletion of your personal information by contacting us.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us.

Email: support@friendshostel.ge

Phone: +995 551 086 627